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What Our VA's Can Do

WeLink VA provides a wide range of virtual assistant services across different industries and tiers. Our services include administrative support, customer service, dental and medical clinics support, AR management & collections, bookkeeping and accounting, social media management, project management, logistics and inventory management, marketing management, data analysis, and team management. We also offer customized services based on the specific needs of our clients, ensuring that they get the best possible assistance for their business.

Administrative Support

  1. Answering and directing calls

  2. Managing emails

  3. Scheduling appointments

  4. Office supplies management

  5. Filing and organizing documents

  6. Data entry

  7. Mail processing

  8. Travel arrangements

  9. Basic bookkeeping

  10. General administrative support

Customer Service

  1. Responding to inquiries

  2. Providing product information

  3. Troubleshooting issues

  4. Handling complaints

  5. Processing orders and returns

  6. Assisting with account management

  7. Educating customers

  8. Escalating complex issues

  9. Documenting interactions

  10. Following up with customers

Project Management

  1. Project planning

  2. Task allocation

  3. Schedule management

  4. Resource allocation

  5. Risk management

  6. Communication management

  7. Stakeholder management

  8. Budget management

  9. Quality management

  10. Change management

Dental and Medical Clinic Support

  1. Appointment scheduling

  2. Patient communication

  3. Medical billing and coding

  4. EHR management

  5. Transcription

  6. Insurance verification

  7. Administrative support

  8. Patient Chart Audit

  9. Data capture and entry

AR Management and Collections

  1. Invoicing

  2. Payment posting

  3. Reconciliation

  4. Aging analysis

  5. Collection calls/emails

  6. Dispute resolution

  7. Reporting

  8. Process improvement

Logistics and Inventory 

  1. Project planning

  2. Task allocation

  3. Schedule management

  4. Resource allocation

  5. Risk management

  6. Communication management

  7. Stakeholder management

  8. Budget management

  9. Quality management

  10. Change management

Social Media Management

  1. Content planning

  2. Content creation

  3. Post scheduling

  4. Community engagement

  5. Audience research

  6. Platform management

  7. Performance tracking

  8. Paid advertising

  9. Influencer outreach

  10. Trend monitoring

Bookkeeping

  1. Record Financial Transactions

  2. Maintain the General Ledger

  3. Reconcile Accounts

  4. Manage Accounts Payable

  5. Manage Accounts Receivable

  6. Process Payroll

  7. Track Expenses and Invoices

  8. Prepare and Issue Invoices

  9. Post Journal Entries

  10. Assist with Financial Reports

Team Management

  1. Goal setting

  2. Planning and organizing

  3. Delegating tasks

  4. Providing guidance

  5. Monitoring progress

  6. Facilitating communication

  7. Conflict resolution

  8. Motivating team members

  9. Developing skills

  10. Performance evaluation

Marketing and Data Analysis

  1. Market research

  2. Marketing strategy development

  3. Campaign management

  4. Content creation

  5. Performance tracking

  6. Data analysis

  7. Customer relationship management (CRM)

  8. Brand management

  9. Market segmentation

  10. Competitive analysis

Accounting

  1. Prepare Financial Statements

  2. Analyze Financial Data

  3. Prepare Budgets and Forecasts

  4. Manage Tax Filings

  5. Conduct Audits

  6. Ensure Regulatory Compliance

  7. Provide Financial Advice

  8. Monitor Cash Flow

  9. Control Costs

  10. Support Financial Decision-Making

Customized Services

We offer customized virtual assistant services based on the specific needs of our clients. Whether you need help with a one-time project or ongoing support, we can provide the assistance you need to grow your business.

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